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Terms and Conditions of Rental

Maximum occupancy allowed under the terms of our rental licence is 12.

If exceeded, eviction will occur.

Pets are not allowed under any circumstances

This contract is between the property owners and the party leader who must accept the conditions on behalf of all persons named on the booking form, including those substituted or added by agreed amendment of the booking. A contract exists when you have paid a deposit and we have accepted and confirmed your booking. The applicant accepts these conditions on behalf of all the members of the party. Only persons named on the booking form are entitled to use the property.

BOOKING DEPOSIT. A deposit of 20% is required at the time of booking. Once the booking is confirmed, the deposit shall be non refundable but will be deducted from the total amount due.

SECURITY DEPOSIT. A refundable security deposit of $300/£200 is required with payment of final balance to cover any loss or damage while staying in the house. This will be returned in full 30 days after your departure from the house, providing that no loss or damage is reported. Should loss/damage occur, a deduction will be made to the amount of replacement/repair and the balance returned to you.

BALANCE. The balance is due 2 calendar months prior to your arrival. Bookings made within 2 calendar months are payable in full at the time of booking. The owners reserve the right to cancel the booking if payment is not received by the due date.

CANCELLATION CHARGES. You may cancel the booking at any time. Every effort will be made to re-book your dates, but if we are unable to do so, the following cancellation charges will apply:

More than 2 calendar months.................................. Deposit only.
Between 1 and 2 calendar months.......................... 50% of total.
1 calendar month or less......................................... 100% of total.

VILLA OCCUPANCY The villa is licensed by Polk County, for a maximum occupancy of 12 persons, including children and babies. Only those persons named on the Booking Form are permitted to stay at the villa for all or part of the rental period. Any persons occupying the villa overnight and not shown on the booking form will be requested to leave and may cause the whole party to be excluded. Any changes to the original booking must be notified to the owners before your arrival date.

ARRIVAL/DEPARTURE. The rental commences at 4pm on the day of arrival and ceases at 10am on the day of departure. In order to allow adequate time to prepare the house for your arrival, you must not attempt to enter the villa earlier than 4pm, unless with the express permission of the owner. Late check out may sometimes be available by prior arrangement at the owner's discretion. If available, a surcharge will apply.

CLEANING. The cleaning fee is included in stays of 7 nights or more. All stays of less than 7 nights are subject to a $75.00 cleaning fee. The property will be cleaned before your arrival and again on your departure. Although the property will be cleaned after your departure it must still be left in a clean and tidy condition and all kitchen utensils should be washed. Please do not leave excessive amounts of used bed linen and towels. Should the property require extensive cleaning/laundry then the owners or their agent reserve the right to withhold any monies from the security deposit to pay the extra cleaning fee.

The property has a private swimming pool. The Owners do not accept any liability for any injury however caused as a result of the use of the pool. Children are to be supervised at all times, no diving & no glass in pool area. All communities have a noise ordinance after 10:00 PM. Under No Circumstances is a renter to adjust, turn or move any lever on the pool pump, heater or timer; you will be solely responsible for any damages that occur from adjusting any levers, or any other apparatus attached to the pool equipment.

INVENTORY. No items may be removed from the house. This includes linens and towels. Furniture must not be moved between rooms.

PETS. To ensure the comfort of all of our guests, pets, even well behaved ones, are not permitted in the home. If a pet is found to be in the villa, no matter for how short a time, then you will be charged for a thorough deep clean of the entire property including carpets and comforters and for any damage that the pet may have done whilst in the property

INSECTS. Florida is a tropical state and as such insects and small creatures are inevitable and are not a cause for complaint. Their presence is no reflection on the cleanliness of the property. The home is treated regularly as part of a pest and termite control program. Please do not leave food on counter tops or in the pool area. Clean up all spills immediately and do not eat in the bedrooms. We advise you to keep all windows and external doors closed whenever possible; not only will this help to keep bugs from the property, but it will also enable the air conditioning unit to function more efficiently.

YOUR RESPONSIBILITY. The party must treat the property, it's furniture, fittings, utensils and other facilities with respect. If you spill something please clean it up quickly. If you do not clean up the spill you will be responsible for having the stain removed. Any loss, damage or non-working items must be reported immediately to the Management Company, who will arrange for replacement/repair. The applicant must make good or pay for any loss, damage or breakage. The owners reserve the right to withhold any monies from the security deposit to pay for any loss or damage caused to the property or its contents by any member of the party.

SELF CATERING. The villa is self-catering. You are responsible for purchasing food, paper goods, cleaning supplies or other necessities you require during your stay. An initial supply of soap, dishwashing detergent and toilet paper is supplied.

LIABILITY. The owners or their agents do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused.
Guests are reminded to exercise care as to the personal safety of themselves and all party members. Whenever possible valuables should be left secure and out of sight. All doors and windows should be closed and locked when exiting the home.

PROBLEMS OR COMPLAINTS In the unlikely event that you experience any problems with the property you must contact our local Management Company who will do their best to assist and rectify the matter as soon as is practically possible. Should a problem remain unresolved the Owners must be notified in England immediately.

Every effort has been made to ensure the accuracy of descriptions concerning the property and services. However, we cannot be held responsible for any errors, omissions and changes beyond our control.

FORCE MAJEURE: The owners of the property or their agents will not be liable for loss or delay occasioned by Strikes, Riots, Political Unrest, Hostilities, War, or threat of War, Terrorist Activity, Closure of Airports, Floods, Hurricane or any other event beyond the owner's control.

TRAVEL AND HEALTH INSURANCE. Guests are advised to have appropriate travel/medical insurance in force for the period of rental. All matters arising with regard to loss or injury should be directed to the respective insurance company.

PASSPORTS AND VISAS FOR NON-US GUESTS. All passengers, including children and infants, must possess a full machine readable passport valid until after their return date. If in doubt contact your local passport office. The name on your passport should be the same as the name on the booking form.
The majority of visitors to the USA from Britain no longer require a visa as a result of the Visa Waiver program. All persons must apply for electronic authorisation to travel (ESTA) at least 72 hours before departure. Go to https://esta.cbp.dhs.gov and fill out the form for every person in your group, including children. (you will need your passports) Authorisation lasts for 2 years.There are some exclusions such as British Subject passports, Eire passports and anyone with a criminal record. Should you believe any of these apply to you or any member of your party please contact the US embassy or any travel agency for guidance, especially if you do not hold a British Citizen passport. This information was correct at time of print.
It is the responsibility of the guest to make sure that he/she has all the correct travel documents. The Owners cannot accept any liability for any of the aforementioned conditions not being met or any refusal of passage.